This article was written in 2001, using data from 1999. At that time, only 25 percent of households in the U.S. had access to the Internet from their homes. This meant that the role of public libraries in providing Internet access was viewed as essential.
Kibirige studied six New York metropolitan area public libraries and focused on how people searched for information. He then identified implications for librarians.
The information he discovered is interesting and relevant to my topic, but I have similar information in more current documents. This usefulness of this article rests in the history of the development of Internet access in public libraries.
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