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Tuesday, April 19, 2011

Closing the Digital Divide: Building a Public Computing Center

Krebeck, Aaron. “Closing the Digital Divide: Building a Public Computing Center.” www.infotoday.com. October 2010 (accessed March 3, 2011).

This article describes a Public Computing Center (PCC) set up in Charles County, Maryland. The author is the IT manager for Charles County and writes from fist-hand experience setting up the PCC.

He offers the PCC as a low-cost way to expand computer and Internet access to the public at a time when many libraries are caught between not being able to meet the demand for computer and Internet services and not being able to expand access in current facilities. The PCC eases the strain on full-service libraries by re-locating a portion of the self-service activities offered by libraries.

Although I’m not looking at PCCs, this article stands as an excellent example of a “best practice,” that can be shared with other libraries as recommended by Jaeger, et al, in their 2007 article, “Public Libraries and Internet Access Across the United States: A Comparison by State 2004-2006.”

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